If you have a self-storage business or have invested in one, you know how difficult it can be to manage multiple units. Owners need to manage billing for their clients and ensure monthly maintenance. Most self-storage businesses have on-site staff to help with these tasks.

It can become costly and inefficient over time. That is where a third-party self-storage management service comes in.

As a business owner, you can access all your self-storage units remotely through automation. It also eliminates the need for regular on-site employees and increases convenience. Along with that, remote processes in self-storage management have increased.

In this blog, we will discuss the future of automation and remote management in self-storage facilities.

Why Do You Need Remote Self-Storage Management?

You already know the lucrative potential of self-storage facilities. But you should prepare to face many challenges as an investor or business owner of self-storage units. These challenges include marketing, customer service, staff management, and bookkeeping.

After a few months of operation, you may feel exhausted due to the monotony these tasks can cause. That is where a 3rd party self-storage management service can come in handy.

A remote team will offer a hassle-free solution to your self-storage management requirements. As a result, your customers will have top-notch service that enhances their satisfaction rate. Additionally, you can access advanced technology such as digital locks, remote monitoring, smart security, and access codes. 

Benefits of a Remote Self-Storage Management

According to Copper Storage Management, a remote team can handle ongoing revenue streams and help with bookkeeping services. Moreover, they provide efficient call center services.

Only then can you increase ROI and decrease time constraints. Some benefits of third-party remote self-storage management include the following:

1. Dedicated Remote Team: A dedicated team will handle management activities remotely, eliminating the need for in-person staff and reducing operational costs. Moreover, they will manage recruitment, staffing, payroll, and scheduling.
2. Personalized Customer Service: Business owners will have personalized and comprehensive customer service for their trusted clients. It will increase the overall consumer experience and satisfaction. 
3. Streamlined Financial Management: The remote team will streamline the financial management of your self-storage facility, relieving the burden of bookkeeping.  They will handle rent collection, expense tracking, and invoicing.
4. Strategic Marketing: A third-party remote self-storage management service will offer strategic marketing options. The expert remote team can optimize your online presence and help maximize occupancy rates. Moreover, they will help develop marketing campaigns through digital platforms.

Automation in Self-Storage: A Myth or Reality?

Recent advancements have transformed how self-storage facilities automate. Some include smart storage solutions offering enhanced user convenience and streamlining various processes. Moreover, climate-controlled storage facilities and renewable energy usage have revolutionized the industry.

Hence, it opens up endless possibilities with third-party management solutions. As you know, the automation of unmanned self-storage units increases efficiency and offers seamless customer service. If you use automation in your self-storage units, you can eliminate human error and reduce labor costs.

Some believe that automation implies the complete replacement of human labor. However, that is not the case with self-storage facilities. For instance, maintenance and customer support are still necessary.

But automation enhances the customer experience by providing online access to rentals, chat support, and transactions. Therefore, it allows unmanned units to provide real-time solutions regardless of the facility’s location. It is not a myth but rather the future of self-storage management.

Additionally, customers can obtain gate codes to access the facility without requiring any manual assistance. That means you no longer have to send someone to the facility whenever your clients want to access them.

Moreover, cloud-based surveillance systems can greatly help level up your facility’s security. Your clients will trust you more. Usually, cloud-based surveillances are cost-effective, scalable, easy to use or access, and secure.

But how do you introduce automation in your self-storage facilities? To get started, you will need a remote self-storage management team well-versed in automation technology.

Investing in automation software will help you integrate all operations seamlessly. Moreover, bookkeeping software and automated keypads will streamline processes. These tools will also ensure the security and accurate documentation of self-storage facilities.

The Bottom Line

If your business revolves around self-storage units, it is crucial to enhance your facilities. Automation and remote self-storage management have become prevalent in this industry, offering benefits such as dedicated teams and personalized customer service.

They will take care of the self-storage facilities by addressing billing issues and focusing on maintenance. According to a 2019 post by Forbes Magazine, consumers will shift to online channels to find storage facilities.

As rental prices rise, it is time for businesses to steer towards automation and hire remote self-storage management services. Doing so will allow you to offer streamlined and secure services.

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