What Is ServiceNow Discovery CyberArk Integration?

By Debamalya Mukherjee

October 30, 2023

ServiceNow Discovery CyberArk Integration

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Are you tired of manually managing your organization’s IT assets and security privileges?

Well, look no further! The ServiceNow Discovery CyberArk Integration is here to revolutionize the way you handle IT infrastructure discovery and privileged access management.

In a world where cyber threats are constantly evolving, keeping track of your assets while ensuring their security can be a daunting task. But fear not! This powerful integration combines the strengths of Servicenow Discovery and CyberArk to provide a seamless solution that automates asset discovery and enhances privileged account protection.

Say goodbye to tedious manual processes and hello to efficient, secure IT operations, Before going through this blog, it is suggested that you get this credential as a ServiceNow Certified Implementation Specialist (CIS) certification to boost your career with ServiceNow Training in Hyderabad available online.

Overview of ServiceNow and CyberArk

ServiceNow and CyberArk are two leading platforms that play crucial roles in the world of IT service management and cybersecurity, respectively. While ServiceNow is primarily recognized for its robust IT service management capabilities, CyberArk specializes in privileged access management (PAM). However, despite their distinct focuses, these platforms often work together to strengthen an organization’s overall security posture.

At its core, ServiceNow provides a comprehensive suite of tools and functionalities to streamline various aspects of IT service delivery. From incident management and problem resolution to change control and asset management, ServiceNow helps organizations maintain a high level of operational efficiency.

On the other hand, CyberArk offers enterprises a solution specifically designed to protect privileged accounts – those with elevated permissions that could be exploited by hackers or malicious insiders. By safeguarding these accounts through granular access controls and robust authentication mechanisms, CyberArk reduces the risk of unauthorized access to critical systems and sensitive data.

When ServiceNow integration with CyberArk, organizations can leverage both platforms’ strengths to enhance their security operations further. For instance, by consolidating ticketing workflows within ServiceNow’s IT service management system with privileged access requests managed by CyberArk’s PAM controls, organizations can enforce strict approval processes before granting sensitive access rights. Additionally, this integration enables seamless visibility into privileged account activity from within the ServiceNow platform itself for better monitoring and reporting capabilities.

How does the integration work?

Integrating different software and systems is essential for organizations to streamline processes, improve efficiency, and enhance overall productivity. When it comes to integrating ServiceNow and CyberArk, there are several key aspects that make the integration work seamlessly.

Firstly, both ServiceNow and CyberArk have robust APIs that allow for smooth data exchange between the two platforms. This enables organizations to automate various tasks related to access management, vulnerability management, incident response, and more.

Secondly, the integration ensures a centralized view of user access controls within ServiceNow’s centralized platform. This allows organizations to effectively manage privileged accounts across their IT environment while ensuring compliance with security policies.

Moreover, integrating ServiceNow with CyberArk provides a holistic approach to managing cybersecurity risks. By combining these powerful platforms’ capabilities, organizations can best leverage their investment in both tools and gain an increased level of visibility into security threats.

Use cases and examples of integration in action

Integration is revolutionizing the way organizations operate, enabling seamless collaboration between different systems and tools. One prime example of integration in action can be observed through the integration of ServiceNow and CyberArk. By combining these two powerful platforms, organizations can enhance their security and streamline IT operations.

Imagine a scenario where an employee needs access to a critical system for their day-to-day work tasks. With the integration of ServiceNow and CyberArk, this process becomes effortless. When the employee requests access through ServiceNow, it automatically triggers a workflow that validates their request against predefined policies in CyberArk.

If approved, ServiceNow then grants temporary privileged access to the requested system promptly after completing the necessary identity verification steps. This integration not only ensures secure access management but also reduces manual effort by automating access provisioning.

Another compelling use case for integrating ServiceNow with CyberArk involves incident response management. In cybersecurity incidents like data breaches or unauthorized activities, rapid response is vital to mitigating damages.

Through this integration, when an incident is detected in ServiceNow’s Incident Management module, it can automatically communicate with CyberArk’s Privileged Access Security Solution (PAS). PAS then takes immediate action by isolating affected systems from potentially compromised accounts or privileged users until the situation is resolved. This real-time communication ensures quick containment of security incidents and minimizes impact on business operations.

The integration of ServiceNow and CyberArk represents just one example among countless possibilities that arise from embracing integrations across various technologies and platforms.

Conclusion: Maximizing efficiency and security with ServiceNow Discovery-CyberArk integration

In conclusion, the integration of ServiceNow Discovery and CyberArk presents a powerful solution for organizations seeking to maximize efficiency and security in their IT infrastructure. By combining the capabilities of these two platforms, businesses can automate discovery processes while ensuring privileged access management across their network.

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