Business Development

A Complete Guide To Improving Your Business Writing

By Sumona

August 22, 2022

Business Writing

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If you are a working professional, then you must have heard about the importance of business writing in every industry.

Whether it is an email, a cover letter, a company profile, or just a casual blog, in the business world, all your words will be judged by the readers.

As a result, poor business writing skills might affect your work as well as your professional image.

Many working professionals live under the constant pressure of building a significant impact on their colleagues and peers. This can be easily done by improving your business writing skills.

Once you learn to write clearly, you will not only be able to communicate your ideas but also make an impression on the reader’s mind.

As writing skills are essential in building a trustworthy relationship, they will showcase your personality and play a major role in your career growth.

Many people struggle to write business texts because business writing skills do not come naturally to everyone. However, business writing is a skill that can be improved with continuous practice.

For beginners, a business writing tool such as a free punctuation checker can be useful in keeping the text free from errors. Continuous use of these tools will help you in identify and correct your problem areas.

Moreover, it will also ensure that you learn the skills needed to write a variety of business documents.

In this guide, we will tell you about different business writing skills and how you can improve these skills in a short time.

1. Learn The Different Types Of Business Writing

Business writing varies based on the type of content, audience, and industry.


A. Instructional writing
B. Informational writing
C. Persuasive writing
D. Transactional writing

However, it mainly depends on four major styles that include, instructional writing, informational writing, persuasive writing, and transitional writing.

Business Writing types

A. Instructional writing

Instructional business writing is mainly used for writing user manuals, guides, or technical documents. These documents are written with the aim of giving readers information about a product or a service.

It also helps readers complete a task by following an instructive step-by-step format. Instructional writing is written in a neutral and competent tone.

B. Informational writing

Every business organization needs informational writing to comply with different legal and contractual requirements.

Informational writing is used when businesses or employees need to indicate the completion of a specific activity.

It is written using a neutral and professional tone, which helps readers understand the content and make informed decisions based on it.

Informational writing is mainly used to create reports, record events, finalize projects, write financial statements, give company overviews or write minutes of the meeting.

C. Persuasive writing

Businesses use persuasive writing to influence customers to buy their products or services.

For example, to write press releases, business proposals, or sales emails. These documents are written in a combination of informal and professional tones. They also include certain keywords or phrases that reflect a brand’s personality.

D. Transactional writing

Regardless of the type of your job role, transactional writing is something that you will be using on a regular basis.

It includes writing emails, letters, memos, forms, or invoices. Transactional writing is concise and purposeful. It conveys the message in a professional or casual tone and briefly updates the readers.

2. Understand Your Audience

In your professional role, you are likely to write to a large number of people. Thus, it is important to consider the different requirements and interests of your audience.

Before you start writing, keep in mind the type of audience you have, their expectations of your business, and the kind of response you need from the readers in return.


Your goal should be to engage with the target audience on the right platform. For example, an infographic newsletter can be more appealing than a formal email for introducing customers to new product launches.

Based on your audience, you can decide the type of your business writing and the tone of your message.

3. Include Headings And Subheadings

As business writing is less casual and more formal, it should be properly structured using headings, subheadings, and bullet points.

Try to split the content of your documents to draw the attention of readers. For example, you can use a bold heading with slightly larger font size for the main topic, followed by bold subheadings with the same font size as the main text.

Headings And Subheadings

This will tell readers which portions of the text need special attention. You can also use bulleted points while adding a list to your content.

Keeping a good structure will ensure a smooth flow of information and make the content appear interesting.  

4. Read What You Write

Whether you are writing an email, an instruction manual, a financial report, or a sales proposal, make it a routine to read your documents before you submit them.

While reading your documents, you can also edit the text and improve its overall structure. If you spot any lengthy sentences, fix them by breaking them into simpler and smaller sentences.


Additionally, check for accuracy and consistency throughout the text. Do not forget to check spelling, grammar, and punctuation. Ignoring these mistakes will make your content appear less professional.

5. Provide Accurate Information

Accuracy is an important element of business writing. As the audience greatly depends on the documents provided by an organization, using accurate information can help in building trust.

While sharing any facts or details about a business, check if all the information is accurate. Instead of exaggerating about the business, including real-time examples to explain your points.

Accurate Information

For example, if you are sending an email, then make sure the recipient is correctly addressed in the email. Similarly, check for accuracy in the spelling of the recipient’s name, your signature, phone number, or email address.

6. Use A Call To Action

Business writing is often done with a purpose.

The writer has to guide readers about the purpose of the document and what steps they are expected to do to move forward.

Adding a call to action will ensure that your message and further course of action are clearly delivered to the readers.

While adding a call to action, be specific and make sure that the reader understands your message.




Sumona is a persona, having a colossal interest in writing blogs and other jones of calligraphies. In terms of her professional commitments, she carries out sharing sentient blogs by maintaining top-to-toe SEO aspects. Follow her contributions in RSLOnline and SocialMediaMagazine

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