The Ultimate EngageBay Review: Pricing, Facts, and Insights into Effective CRM Solutions
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Published on: 16 August 2022
Last Updated on: 23 April 2025

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Looking for a small EngageBay Review, then you have landed on the right page! In this article, we will examine the review, pricing, and key facts about this CRM software platform.
What if you had a single platform that allowed you to manage your marketing, sales, and support all in one place?
Great, right? How would you feel if that were the most affordable CRM for your small business?
I know that it would be crazy. EngageBay is a platform that offers all the services of a CRM at an affordable price.
Most importantly, users can store an unlimited number of contacts and build strong customer connections.
EngageBay combines CRM solutions, marketing automation, and sales under one umbrella, making it easier to run your business.
What Is EngageBay ?

It is one of the most affordable all-in-one CRM software solutions for sales, marketing, and support. It supports over 29,500 growing companies worldwide.
EngageBay helps businesses acquire, engage, and nurture web visitors. They can also convert the audience into paying customers and grow their business fivefold or more.
Some of Engagebay’s reliable services include Email Marketing, Email Template Builder, Marketing Automation, Landing Page Building, Lead Generation tools, and Social Suite.
The best part is that this tool is very affordable. It offers you around 30 services. If you’re looking for an affordable CRM, this is the tool to consider.
Things To Know About EngageBay:

Here are a few things you can expect if you are planning to get this CRM for your business –
- The software is easy to get started with. You will not have many days to familiarize yourself with this CRM.
- The pricing plans are affordable. You will have all the required key features along with some additional features. In the free package, you can store more than 500 contracts.
- It does the job if you’re looking for a budget-friendly HubSpot alternative.
- The sales and marketing tool in this CRM works great together.
- You have been supported through email, phone, or live Chat. Additionally, the Pro plan includes a dedicated account manager.
EnagngeBay Features:

The Engagebay tool offers all the features you need from a CRM tool. We have reviewed the app’s most crucial features.
1. Marketing Automation
This tool works as a sales and marketing automation tool. You can automate all of your sales and marketing tasks.
It helps marketers generate and nurture leads and offers other free marketing automation features.
2. Email Marketing
EngageBay is also helpful in building your email marketing campaign effectively. It helps with all your email marketing requirements, including email broadcasts, email sequences, and email template builders.
3. Landing Page Creation
When it comes to attracting the most customers, focus on creating impressive landing pages. This will help you create the most responsive landing pages, leveraging most of your website traffic.
4. Lead Capture Forms
You can choose from a variety of preconfigured inline forms. These forms will help you capture leads and create new and custom forms.
5. CRM
Engagebay is among the best affordable CRMS. It allows you to store an unlimited number of contacts and build engagement with most of them.
6. Live Chat
The free live chat option of EnagageBay is its most impressive feature. You get help with tracking, unlimited website widgets, deep insights, automation, chat shortcuts, and more.
7. Task & Team Management
EngageBay does not hesitate to offer the best CRM features. You can plan and track all your sales and other tasks, and collaborate from a single dashboard to save time.
You can also create and manage all of your projects with your team using Engagebay’s team management feature.
8. Web Analytics
EngageBay also offers web analytics, helping you measure and improve your marketing initiatives.
Aside from these features, there are additional helpful features, including
- Sticky bars,
- Milestone tracking,
- Video templates,
- Social post scheduling,
- Custom reporting and more
This tool will benefit small enterprises looking for effective marketing, CRM, and Sales integration.
Enagebay Pros & Cons

If you are considering using EnagageBay, understanding its pros and cons will help you make an informed decision about whether to use it or not. Here are the pros and cons of this tool –
EngageBay Pros
- Rich functionality.
- Easy to use.
- It is easy to integrate it with popular CMS.
- The pricing plans are affordable.
- There is no mandatory annual contract.
- A free trial is available.
EngageBay Cons
- There are limited numbers of templates available.
- It has a steep learning curve associated with it.
EngageBay Pricing

Here is the price list of this CRM –
Pricing Plan | Cost ( monthly) |
Free | $0 |
Basic Plan | $14.99 |
Growth Plan | $64.99 |
Pro Plan | $119.99 |
If you are willing to opt for this CRM software and are not ready to make the one-time payment, you can also start paying on a monthly basis. The starting price is around $14.99 each month.
While discussing the EngageBay review, it is also necessary to take a look at the features that come along with each plan:
Free plan | Basic Plan | Growth Plan | Pro Plan |
---|---|---|---|
250 Contacts Email Marketing Autoresponders Email Broadcast Sequences Lead Grabbers Landing Pages CRM Helpdesk Live Chat | 500 Contacts Email Templates Web Pop-ups Landing Page Builder Lead Scoring SMS Marketing 3rd Party Integrations Social Suite Tag Manager | 5000 Contacts Marketing Automation Push Notifications Site Messages Broadcast A/B Testing Landing Page A/B Testing Custom Domain Call Records Service Automation Products Proposals | Unlimited Contacts Marketing Automation Web Analytics Proposal Analytics SSO Role Management Goals Custom Reporting Dedicated Account Manager Uptime SLA Phone Support |
Engagebay Review: Here’s What The Customers Are Saying!

Let us now gain a deeper insight into what customers have to say about Engage Bay’s services.
Engage Bay Support
“I just signed up for Engage Bay, and I needed to get a fast start on getting my systems set up, and Bob Smith was able to help me from the support side of Engage Bay. He helped me get all my contacts uploaded into the CRM the proper way. Right now, I am enjoying the Engage Bay services and support already!”
Great Customer Support
“I needed some help with my account. I wanted to make sure I could make some organizational changes and make sure that my customers wouldn’t have any problems because of it. Luckily, I was able to contact customer service and they helped me make the changes and let me know what I should do for a smooth transition. I couldn’t have had a better experience!”
As A New Author
“As a new author, I searched for a straightforward yet comprehensive CRM to manage subscribers via my book’s website. EngageBay has fulfilled all my requirements so far, offering the most competitive annual subscription rate I could find. Their support team is exceptionally helpful, going the extra mile to resolve my problems. After spending some time reviewing their help guides and videos, I was able to use the system proficiently in no time.
I highly recommend EngageBay to any author or small business owner needing a reliable CRM. The platform’s ease of use, affordability, and excellent customer service make it a standout choice. It’s a tool that has made managing my subscribers a breeze.”
A Productive Move From HubSpot
“We moved over from HubSpot, and I’m really happy with the platform. EngageBay has a strong and growing feature set, and they don’t limit you to custom fields, which is a big deal for us. We use the EngageBay API and their Zapier integration extensively.
The chat support has been great. They were very knowledgeable and patient with anything I was unsure how to do; they walked me through it.
I’m a fan.”
Great Team Overall
“Great sales team, great customer service, and, so far, great product. What more can you ask for? We’ve been in contact with all these guys for over one year, and they come with a functional solution to every question we’ve had. Thanks, guys!”
Frequently Asked Questions (FAQs):
I hope you got to know all about this CRM tool from the above passages. However, it is possible you have more queries. The following questions and answers might help you solve some of them –
It is an affordable CRM tool helping small businesses to generate leads, engage with clients, and convert website visitors into paying customers. As an affordable tool, you can call it an alternative to the much popular Hubspot.
Yes, there is a free version of Engage Bay. You can avail yourself of 500 customer storing and required sales and marketing features in the free version. However, if you are using a paid version, you will have more features to use alongside the core ones.
Three main types of CRMs are –
1. Operational
2. Analytical
3. Collaborative
Final Verdict
So, we finally come to the question: Should you use EngageBay? The answer is not about whether you should use the tool or not.
It depends on your requirements. There are other, more expensive CRM solutions available in the market. You will only look for EngageBay when you need an alternative to more expensive tools like Hubspot.
The tool is great for small enterprises. If your goal is related to a small business, then this tool is worth checking out.
I hope that you have solved your queries. However, if you have any more queries, you can ask them in the comments.
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