9 Incredible Database Marketing Tips You Should Know

Published on: April 1, 2019

Last Updated on: May 15, 2024

database marketing

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The database is an extremely valuable resource for your business. This is what enables you to keep track of your customer information, helps you track sales and identify the most profitable customers and so much more.

Database, if used in the right way can open many possibilities in not only digital marketing but also boosting up sales. There are a number of things you should consider doing when it comes to database management.

What Is Database Marketing?  

What Is Database Marketing

In a proper marketing landscape, database marketing is often known as customer relationship management. The concept of database marketing mainly refers to the collection of data that you have collected from your potential customer base.  

This collected data often comes in handy, when you are trying to understand their preferences and needs. Customer data is often used to offer very personal communication to the consumer regarding their needs and demands. 

Proper database marketing will allow you to learn about your customers and manage them effectively.  

In general, a marketing database will include factors such as the name of the consumer, email ID, phone number, job title, ultimate revenue of the company, whereabouts of purchase history, website cookies, and many others.     

1. Keep The Database In The Right Format

To make it easier for you to retrieve data, you must make sure that you have used the proper format for all your databases.

During database development, it is imperative that you start by considering the type of software tools you use in your business. You should then pick a format that is easy to transmit back and forth between the programs you use.

By doing this, you will guarantee that everyone in your organization who needs to access the database is able to do so, without any problem regardless of the software or hardware they are using.

Here is a database marketing example that is used by many successful companies nowadays:

Say, suppose your company x, has collected 300 email IDs from the query section. You know their contact information very well. Now it becomes easy for you to send them personalized emails during any festive season.

Like, you have planned an introductory discount for the first 100 sales of your new product, and you know which customers have recently or previously searched for the same product. Sending them a personalized mail and letting them know about the offer is a profitable way in which you can boost your sales; perhaps even resell a product.

2. Organize The Database Properly

Prioritizing your data is the key to creating effective database management. More often than not, some people just build databases for the sake of doing it. In any database development, it is imperative that you organize your data accordingly.

You should remember that not all the contacts in your database have the same importance. You need to know how far along the sales process each contact is. This will help you to prioritize accordingly.

To further plan database marketing strategies easily accessible, you should consider using categories. With this option, you can sort your prospects by such things as a lead source or the kind of socioeconomic bracket that they fall in.

Say, suppose you are launching a special sale for the next generation of people. If your database is properly maintained. Then it will be easy for you to find out which age group you want to target, what trends they follow, and what searches they do most of the time.

3. Spread The Right Message

Sorting contacts is not the only thing that you should do. To make it easier for you to know what each contact is all about, you have to create the right messages. It is imperative that you tailor correspondences to each group once you have separated the contacts into relevant categories or groups. The best thing about doing this is that it will help you to identify the specific needs of every group of prospects.

One of the best database marketing strategies says that, once you have a distinguished collection of data, you can plan out separate campaigning agendas for them. You can also make a calendar as to when is the prime time for you to launch your new products and which type of audience to target for that.

4. Assign Salespersons To The Prospects That Are Close To Buying

One of the best tips you can get in database marketing is to assign a salesperson to prospects who are close to making a purchase. You should also not ignore the prospects who are far from making a purchase.

The good thing about assigning a salesperson to your prospects is that you will be able to increase their chances of making a purchase and even give you an opportunity to get more hard data on lead generation.

You will also be able to know which salesperson is doing the best job of closing once they get leads. To make things easier on your part, you can hire a remote database expert to help with database management.

5. Stay In Touch

One thing you need to understand about sales is that it can take days, weeks, or even months of correspondence before a prospect in your database makes up his/her mind to make a purchase.

The speed at which the decision is made depends on the type of your business. You should not be discouraged if a prospect seems to take longer to make up his mind. You need to stay in touch periodically and remind them of the value that your products can bring them.

6. Analyze Your Activities

data analytics

The worst mistake you can make is that of never checking to see if your database marketing strategies are working or not. There are marketers who focus solely on presenting their products to potential customers but never take the time to evaluate the success of their marketing methods. Don’t be one of such marketers.

Regardless of how foolproof your strategy seems to be, it is imperative that you take the time to analyze it. You should use metrics about close rates as well as contact frequency. All this will enable you to get a clearer image of the database marketing success.

7. Replenish The Database Marketing Strategies

database marketing strategies

Just because you have hit your target of 10,000 contacts in your database does not mean you should stop there. As a marketer, you can never have enough clients. You need to keep striving for more. Even when you are focusing on following up with your leads, you need to look for a way to add more new prospects to the database marketing niche. This is the only way you will be able to sustain the full sales funnel.

Neglecting the part on replenishing your database will put your marketing campaign in jeopardy. You need to set aside time to add more names to the database whenever possible. It will also help in knowing about the current most searched products, and they’re following on the latest trends. Not only that; the way the internet is evolving, we may also find some other suggestions on how we can reach the most.

8. Collect The Right Information

You may have a good database but if you are not collecting the right information, your efforts will be for naught. The database should have the names, email addresses, es, and phone numbers of prospects. Having other types of contact information for prospective customers will broaden your efforts in marketing and make your work even easier when engaging prospects.

The internet is littered with hackers and other spam accounts that can infiltrate your database management, and hence responding to their query is not feasible. Therefore, make sure that the information you are collecting is authentic. For that, you can use tools and plugins that can help you not only detect spam but also protect you from it.

9. Do not Neglect Your Existing Customers

It has been seen in the case of many database marketing examples that a company that has more databases than any other company actually fails to boost its sales. Do you know why? It is because they do not pay attention to their existing customers.

A large part of sales belongs to the existing customers who still want to buy products or services from your online brand because they had a good online customers experience previously.

Taking care of your existing customers is as important as generating new leads. These customers mainly act as referrals, help you gain good reviews, and increase credibility. Therefore it is important that you keep offering them personalized gift cards, and keep them subscribed via newsletters and other database marketing strategies for your own company’s goodwill.

Last but not least, you must never forget about your existing customers. These are the ones that really keep your business going. Never make them feel as if you are ignoring them.

What Are The Major Benefits Of Database Marketing? 

What Are The Major Benefits Of Database Marketing

Database marketing has a lot of benefits to offer, which traditional marketing can never.  

Database marketing helps to make the biggest improvements by combining and digging deep into the consumer database. Personalized software also helps to manage and analyze the data. 

Better Conversion Rates

Database marketing helps tailor messages and address the right customer base. As a result, the conversion rate increases, leading to a growth in the overall sales rate.     

Increased Average Order Value 

If you want to learn about customer preferences, you can utilize the customer data to understand what consumers prefer and what their affinities are for the products.  

You can also extract the data from their purchase history to understand their preferences and priorities.       

Effective Pricing Strategy  

Database marketing often helps you pay attention to an overlooked capability of a particular database. In doing so, you can unlock a potential pricing strategy.     

Excellent Customer Services 

The consumers will only receive the tailored messages as the communication is already formed with the help of a database.  

This acts as a very powerful conjunction between the businesses and the consumers. This kind of communication mainly helps while providing after-sales services. In this way, you can keep the customers satisfied even after they are done purchasing the products.     

Highest Return On The Marketing Investment 

As database marketing helps in increasing purchase orders, achieving better conversions, and optimizing the price, businesses start to achieve a high return on the marketing investment.     

Things That You Should Avoid In Database Marketing 

Things that you should avoid in database marketing

While database marketing offers many benefits, it also comes with various disadvantages you must dodge while managing it.  

1. People tend to change their job profiles, move to different locations, abandon their email addresses, and start with a new one. Due to this, the existing data often become useless.  

2. Typos often occur, both accidentally and purposefully. So, the consumers often wait to hear from you but eventually don’t.

This is why you always need to update your database, remove outdated data, and merge all contact information. 

3. The lack of updates on the database and customer profile leads to miscommunication. Do not make such mistakes. Always keep steady contact with consumers and maintain a schedule to reach out to them on time.   

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Mashum Mollah is a tech entrepreneur by profession and passionate blogger by heart. He is on a mission to help small businesses grow online. He shares his journey, insights and experiences in this blog. If you are an entrepreneur, digital marketing professional, or simply an info-holic, then this blog is for you. Follow him on Instagram, Twitter & LinkedIn

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